WallStreetDocs always looks to invest in the best talent, recognising that our success is built on the variety of strengths of each of its team. Listed below are our current vacancies, if you are interested in applying for a position please send a copy of your CV and covering letter to firstname.lastname@example.org
Canary Wharf, London, UK
We are looking for candidates who are as comfortable writing high-performance REST APIs, and handling complex data entities and rules, as they are building front-end assets, styling UI elements and debugging Internet Explorer issues
We are looking for a contractor to work onsite 2 days a week at our Canary Wharf office, and the rest remotely. The contract is for an initial 3-month duration, and will likely be extended. While working remotely, you will be expected to be fully available by phone, email and slack at all times during UK business hours (9am - 6pm).
Git / Github / feature branch workflow
Unit and Integration Testing
REST API Knowledge - Correct Verbs, Response Codes
ORM or database adaptors (Sequelize, Native PG)
Front-end web development
Experience with at least one responsive CSS framework (Bootstrap, Foundation, Materialize, MDL, etc)
jQuery including custom plugins
CSS / SASS
Grunt / Karma / Mocha / Chai / Selenium
SSH / Linux (CentOS)
Experience with at least one Node templating library (e.g. Handlebars)
We are looking for an experienced senior PHP developer who is looking for a chance to take on a lead position, mentoring a team of junior PHP developers. At its core, our document templating engine consists of scripts that turn incoming XML into Microsoft Word or PDF documents, although there are related systems such as XML mapping layers and workflow scripts.
The document templating process is currently sub-optimal and difficult to work with and requires both financial and IT expertise in order to help take our PHP technology to a more structured place.
You will get the chance to lead the migration over from our legacy quercus Java/PHP wrapper, to a native PHP setup using a PHP framework.
Train and mentor junior coders
Perform code reviews and direction/guidance
Work with the Head of IT to develop coding standards and guidelines
Undertake some of the more complex coding requests raised by clients
Develop classes and utilities to facilitate the junior team in their tasks
Collaborate with the back-end Java and Node teams
Work with the Head of IT, and CEO to replace the legacy framework
PHP v5, v6 and v7
Experience with at least one mainstream PHP framework
Git / Github / feature branch workflow
SSH / Linux (CentOS)
Unit and Integration Testing
Solid REST API Knowledge - Correct Verbs, Response Codes
Any training experience
Any previous experience in derivatives and structured products.
We are looking for a self-motivated, enthusiastic, hands-on individual with experience in PHP Development. We offer you the chance to work in a young, dynamic team, based in London, New York and Vienna, where we offer autonomous decision-making, flat hierarchies and a diverse set of challenges with direct client contact in a company managed by the owner.
You will be a part of a small, fast growing team and will be responsible for setting up and maintaining document creation and workflow rules in connection with our core product, a web-based document automation solution used by a number of international banks. At WallStreetDocs, you will gain comprehensive knowledge of derivatives and other financial products. In addition, you will have daily contact with our clients, many of which are large investment banks based in New York and London.
Write "clean", well designed code
Produce detailed specifications
Troubleshoot, test and maintain the core product software and databased to ensure strong optimization and functionality
Contribute in all phases of the development lifecycle
Follow industry best practices
Develop and deploy new features to facilitate related procedures and tools if necessary
A working knowledge of PHP 5, including experience with object oriented programming
High motivation and willingness of ownership of projects
We are looking for an experienced Service Desk Manager to oversee our service desk for a suite of web applications. The web applications are comprised of front-end UI applications, app server backend and REST API interface connections.
The successful applicant will be a results driven Service Desk Manager with proven experience of service delivery within the terms of Customer SLA’s & managing and Service desk engineers.
You will be responsible for managing a team of service desk engineers who provide quality support to our prestigious legal client customer base. You will ensure that excellent levels of technical support and customer service are provided across the organisation and measure relevant SLA's and KPI's.
As part of a team with wide a range of responsibilities and skill levels, you will be exposed to a wide range of technologies and processes. The Service Desk Manager will work across 1st line interaction with customers managing service requests and incidents through to 3rd line resolution of complex problems.
will report directly to the Head of IT. Excellent communication skills are essential for this role. Previous experience of working for a Managed Service Provider is also essential. Qualifications such as ITIL are desirable. Also desirable are candidates who are as familiar with systems that have high-performance REST APIs.
Successfully managing and lead the service desk team, instilling a customer service culture that over delivers
Effectively managing and developing staff, engineers and subcontractors including conduct, performance, attendance and capability
Supporting the Head of IT in establishing and maintaining an organised, structured and well-managed working environment
Delegating incidents to relevant team members and other teams, ensuring incidents are worked efficiently within the agreed timeframe and enduring the service desk phone line is manned at all times
Fostering client relationships and develop a culture of trust with our clients
Liaise with the wider team to ensure resources are allocated appropriately and are in line with customer needs
Drive the service desk team and instil a customer service culture that over delivers
Oversee the prompt completion of breached SLA tickets
Track problem ticket resolution metrics against SLAs.
Review all customer complaints, rectify issues and liaise with appropriate departments to provide effective solutions
Observe service desk operation techniques to determine how effective they are and implement new techniques when old ones are ineffective
Identify issues and make recommendations that will improve our procedures and collaboration with other teams
Develops and maintains knowledge of customer and customer specific business environment.
Performs follow up on incidents with users to ensure customer satisfaction
Experience of leading a Service Desk team
Can demonstrate strong leadership skills and have the ability to implement structure and change
Able to motivate and manage a team effectively
Ability to interrogate data and provide statistics
A technical background is essential
ITIL certification at V2 or V3 would be an advantage
We are looking for a legal project manager to assist the head of platform with the day to day running of RegXchange. The ideal candidate for this role has paralegal or compliance experience but will be looking for a change from the every-day paralegal role. The role is extremely varied and will allow the right candidate to really build upon previous client facing skills. You will be responsible for coordinating various regulatory workstreams, liaising with our clients to solidify platform feature requests, creating proposals and assisting with marketing campaigns, as well as liaising with third party providers, drafting NDAs and reviewing internal and external agreements.
Attending and assisting with the co-ordination of the weekly RegXchange meeting
Co-ordinating and assisting to run the different regulatory workstreams
Liaise with the IT project manager and compile reports to feed in to the Head of platform and RegXchange working group
Working with the admin assistant to ensure that all bills are sent out on time and to follow up with clients for unpaid invoices
Drafting and reviewing amendments to agreements and NDAs
Drafting template proposals based on the discussions held at the RegXchange meetings
Assisting with marketing campaigns, drafting wording for marketing materials including brochures, presentations and website content and liaising with our designer. You will draft and manage email campaigns and attend bilateral meetings with prospective clients
Assist with the day to day management of client queries and issues, interacting where needed with the service desk
The ideal candidate will have done the LPC or equivalent
2/3 years paralegal (or similar) experience
Ability to take clear and concise minutes of meetings
Excellent communication skills, both written and verbal
Strong project management skills and able to work to deadlines
Structured products and derivatives knowledge
Previous experience working on PRIIPs and MiFID II